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Five “Must Haves” for Clinical Transformation

The Harrington Hospital Success Story

Executive Summary

5 must haves

We identify real world levers that are available for real world, lasting change. In the case of Harrington Hospital, CEO Ed Moore took an uncommon stance – he made demands of the entire community: administration, clinicians and the Board itself. The goal – to achieve better outcomes than historically seen. He backed up his stance with action (removing the change resistors) and he personally attended to the details using frequent meetings to assess progress and retain focus.

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